UX
UI
Research
strategy / service design
facilitation
mentorship
Overview
In collaboration with ITV Studios, I spearheaded innovating the way their teams manage and deliver the production of hit shows. Recognising the need for a streamlined production process, we created Studios Portal, a cloud-based digital point of origin tailored for production tasks. This centralised hub and personal assistant engine consolidated essential tasks into a user-friendly dashboard and AI enhanced UI. Our goal was to alleviate cognitive burden and improve workflow enjoyment for employees involved in productions along the planning, execution, and post-transmission lifecycles.
A future ready production portal.
ITV Studios is a creator, producer and distributor of world-leading television programmes.
I partnered with internal development teams at ITV to make delivering hit shows faster, easier, and more enjoyable. We’ve created a cloud-based digital point of origin for production tasks ... because we know how chaotic delivering creative genius can get.
As the product expanded so too did the influence of the team, spreading beyond our product to the point that we had absorbed products across the business.
In Conclusion
Partnering with the ITV Studios teams revealed that the core needs and processes that needed influencing sat further upstream to our initial platform. While continuing to optimise our existing UI, which we built from nothing into a platform that could support 20+ unique production-level tasks, we then bolstered systematisation efforts by impacting change across other departments of the business. In the end we were able to establish new processes upstream, enabling strategic systemisation across the Studios business and impacting ITV's partners globally who were creating content to differing standards and criteria, all on our platform.
